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Aging Care Coordination Community Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Experience Patient Safety Risk Management Secured

How Do We Triage in Primary Care?

  • By Gayle Porter
  • July 5, 2024

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Continuous Improvement Data Analytics Healthcare Mortality Patient Care Patient Safety Quality Improvement Risk Management

What is the “Mortality Index” and Why Should I Care?

  • By Gayle Porter
  • June 14, 2024

Have you ever wondered if your facility is especially good or bad at taking care of certain patients? You’re not alone. I’ve talked to professionals across the nation, and

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Accountability Care Coordination Equity & Accessibility Healthcare Patient Care Patient Experience Patient Safety Risk Management Secured

Blank Check

  • By Gayle Porter
  • May 24, 2024

The other day, I attempted to ship a gift to my niece. She loves tea and I had found an adorable four-cup teapot that I knew she would just

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Healthcare Nurse's Week Nursing Nursing Profession Patient Care Patient Experience Survivor stories

How Waiting Rooms Recruit Nurses

  • By Gayle Porter
  • May 10, 2024

Our whole family was packed into a booth at our favorite pizza shop, laughing, teasing, and having a good time. Suddenly, my mom grabbed my dad’s hand and said,

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Burnout Continuous Improvement Healthcare Innovation Quality Improvement Quality Professionals

Refuse to Stay Sick

  • By Gayle Porter
  • April 26, 2024

After fending off a cold, I was looking forward to tasting my food again, leaving the tissues at home, and hosting dinner nights with friends. Instead, our whole family

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Communication Healthcare Nursing Patient Care Patient Experience Quality Improvement Quality Professionals Secured

Don’t Mention the Weather

  • By Gayle Porter
  • April 5, 2024

“It’s such a beautiful day today!” My preceptor brisked into the room with a huge smile and a cheery greeting. “Really? I wouldn’t know.” The patient turned away, despondent.

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