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Category: Healthcare

Porter QI / Articles / Healthcare
Community Continuous Improvement Healthcare Nursing Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture

Safety Culture & Virtue 8: Celebrate Retirement

  • By Gayle Porter
  • July 11, 2025

When I interviewed, I didn’t ask how retirement was celebrated – but in the years to come I would witness a variety of approaches to the topic. Some included

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Communication Community Continuous Improvement Healthcare Nursing Patient Care Quality Improvement Safety Culture Secured

Safety Culture & Virtue 7: Could Workplace Charity Damage Morale?

  • By Gayle Porter
  • June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Safety Culture & Virtue 6: Lunch Breaks

  • By Gayle Porter
  • June 6, 2025

How much do you trust your coworkers to watch your patients during lunch? During a lunch break, bedside staff are able to realize if something is troubling them and provides

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Safety Culture & Virtue 5: Tidying Up

  • By Gayle Porter
  • May 23, 2025

In the 80s, Van Halen added a clause to their tour rider to exclude all brown M&Ms from their dressing room, and every music group since then has included

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Safety Culture & Virtue 4: Security

  • By Gayle Porter
  • May 9, 2025

Nurses are on the frontline of violence. And patients, already vulnerable from disease and disability, are at particular risk to the volatile environment of a healthcare organization. The current

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Community Continuous Improvement Healthcare Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture Secured

Safety Culture & Virtue 3: Families

  • By Gayle Porter
  • April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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