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Category: Continuous Improvement

Porter QI / Articles / Continuous Improvement
Community Continuous Improvement Healthcare Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture Secured

Safety Culture & Virtue 3: Families

  • By Gayle Porter
  • April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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Accountability Communication Continuous Improvement Error Analysis Healthcare Patient Safety Risk Management Safety Culture Secured

Virtue Symptom #1: Voluntary Reporting Occurs

  • By Gayle Porter
  • March 28, 2025

Patient safety reporting is often depersonalized to provide distance and objectivity during an investigation and to help the team see opportunities clearly. But if we lean on system issues because we

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Accountability Continuous Improvement Healthcare Patient Safety Quality Improvement Risk Management Safety Culture

Safety Culture and Virtue

  • By Gayle Porter
  • March 14, 2025

Over the past few weeks, I have wrestled with the idea of safety culture. Safety culture is itself a symptom of something that is difficult to pin down: virtue.

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Artificial Intelligence Continuous Improvement Data Analytics Healthcare Innovation Nursing Nursing Profession Quality Improvement Research Secured

Smart Staff Surveys

  • By Gayle Porter
  • November 8, 2024

I heard about some fantastic solutions implemented by Advocate Health to improve the Nurse Manager role and the results make me feel hopeful. The problem they identified is that

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Care Coordination Continuous Improvement Error Analysis Healthcare Interoperability Patient Care Patient Safety Secured

Ghost Stories

  • By Gayle Porter
  • September 9, 2024

“You’re supposed to be dead!” the professor stammered. “I know. I heard. Sorry to disappoint!”  During our recent road trip, my husband recalled how an error in paperwork resulted

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Continuous Improvement Error Analysis Healthcare Healthcare Cybersecurity Infection Control Patient Safety Quality Improvement Uncategorized

Safety: Worth A Fortune

  • By Gayle Porter
  • August 16, 2024

Have you noticed that our culture has become increasingly reactionary? I mean, there is an entire genre on YouTube for Reaction Videos. People sit and watch other people react

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