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Category: Secured

Porter QI / Articles / Secured
Community Continuous Improvement Healthcare Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture Secured

Safety Culture & Virtue 3: Families

  • By Gayle Porter
  • April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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Accountability Communication Continuous Improvement Error Analysis Healthcare Patient Safety Risk Management Safety Culture Secured

Virtue Symptom #1: Voluntary Reporting Occurs

  • By Gayle Porter
  • March 28, 2025

Patient safety reporting is often depersonalized to provide distance and objectivity during an investigation and to help the team see opportunities clearly. But if we lean on system issues because we

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Artificial Intelligence Continuous Improvement Data Analytics Healthcare Innovation Nursing Nursing Profession Quality Improvement Research Secured

Smart Staff Surveys

  • By Gayle Porter
  • November 8, 2024

I heard about some fantastic solutions implemented by Advocate Health to improve the Nurse Manager role and the results make me feel hopeful. The problem they identified is that

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Communication Healthcare Patient Safety Quality Improvement Risk Management Secured

NASA, Spaceships, and Hospital Administration

  • By Gayle Porter
  • October 21, 2024

After creating a flawless, foolproof plan, NASA launched Apollo 13 on another mission to the moon in 1970. But they didn’t just sign off and watch the trip. They

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Care Coordination Continuous Improvement Error Analysis Healthcare Interoperability Patient Care Patient Safety Secured

Ghost Stories

  • By Gayle Porter
  • September 9, 2024

“You’re supposed to be dead!” the professor stammered. “I know. I heard. Sorry to disappoint!”  During our recent road trip, my husband recalled how an error in paperwork resulted

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Artificial Intelligence Continuous Improvement Healthcare Innovation Patient Care Quality Improvement Research Secured

“Jarvis, Fetch My Labs”

  • By Gayle Porter
  • August 2, 2024

Have you ever really considered the leap from one technology to another? Have you ever wondered what the future of healthcare will be? Will Jarvis report my cholesterol to

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