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Porter QI / Articles
Burnout Healthcare Patient Care Patient Safety

Healthcare is in a Stage of Grieving

  • By Gayle Porter
  • March 22, 2024

“It’s not as though we can give life or death to our patients,” I sighed. “Some things are out of our control.” “Of course we can! What do you

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Communication Continuous Improvement Error Analysis Healthcare Patient Care Patient Safety Quality Improvement Risk Management Secured

Why is Patient “Risk” a Dirty Word?

  • By Gayle Porter
  • March 1, 2024

The patient had undergone an elective surgery to reduce “noisy breathing.” Post-op, she never got off the ventilator because of a lifelong neuromuscular disease. Who, in their right mind,

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Care Coordination Communication Error Analysis Healthcare Healthcare Cybersecurity Innovation Patient Safety Quality Improvement Risk Management Secured

Digital Harm?

  • By Gayle Porter
  • February 15, 2024

The patient’s transfer and medication reconciliation had been done twice – once by the attending physician and once by the specialist ordering an upgrade in acuity. As the nurses

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Communication Continuous Improvement Healthcare Healthcare Cybersecurity Quality Improvement Risk Management

Reactive Information Security

  • By Gayle Porter
  • February 2, 2024

Have you ever noticed how rare it is to have proactive information security? For urgent incidents, there is a 24/7 toll free phone number. For data breaches, there are

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Continuous Improvement Healthcare Quality Improvement Quality Professionals Resources Secured time management

Post-Holiday Backlog: Frog or Fruit?

  • By Gayle Porter
  • January 18, 2024

January can be a challenging time as we return from a holiday break to discover that December was not particularly productive. As I enter my office, I feel full

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Accountability Communication Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Education Patient Experience Patient Safety Quality Improvement Risk Management Wish-List

10 Things Patients Wish We Knew

  • By Gayle Porter
  • December 21, 2023

We talk a lot about focusing on patients, patient engagement, and patient-centered care, but then we turn around and recommend designer vitamins and expensive wearables for our Medicaid participants.

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