Category: Communication

Virtue & Safety Culture 7: Could Workplace Charity Damage Morale?

By Gayle Porter
June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Accountability Communication Continuous Improvement Healthcare Nursing Nursing Profession Patient Care Patient Safety Safety Culture time management

Safety Culture & Virtue 6: Lunch Breaks

By Gayle Porter
June 6, 2025

How much do you trust your coworkers to watch your patients during lunch? During a lunch break, bedside staff are able to realize if something is troubling them and provides

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Care Coordination Communication Healthcare Mortality Nursing Patient Care Patient Experience Safety Culture

Safety Culture & Virtue 2: End of Life Care

By Gayle Porter
April 11, 2025

Some of my fondest memories from being a nurse were the times that I end of life care. It is a critical moment for the patient, but it’s also

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Accountability Communication Continuous Improvement Error Analysis Healthcare Patient Safety Risk Management Safety Culture Secured

Virtue Symptom #1: Voluntary Reporting Occurs

By Gayle Porter
March 28, 2025

Patient safety reporting is often depersonalized to provide distance and objectivity during an investigation and to help the team see opportunities clearly. But if we lean on system issues because we

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Communication Healthcare Patient Safety Quality Improvement Risk Management Secured

NASA, Spaceships, and Hospital Administration

By Gayle Porter
October 21, 2024

After creating a flawless, foolproof plan, NASA launched Apollo 13 on another mission to the moon in 1970. But they didn’t just sign off and watch the trip. They

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Accountability Care Coordination Communication Healthcare Patient Education Patient Safety Uncategorized

Medicine, Codes, and Braille

By Gayle Porter
September 27, 2024

Did you know that pharmaceutical companies spend $6 billion on drug advertising in the U.S.?[1] Why do you think they spend so much money advertising products that Americans are already

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