Category: Continuous Improvement

Finding Data in the Patient’s Story

By Gayle Porter
November 28, 2022

The first time I watched the film, The Matrix, I remember looking at the ones and zeroes on Neo’s screen and wondering, “What is the story? Where is the

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Continuous Improvement Data Analytics Healthcare Quality Improvement Research

Percentages: The Devil’s Metric

By Gayle Porter
November 14, 2022

I once had a supervisor call to discuss our mortality rates for a particular diagnosis, and I honestly thought I was getting congratulated because only two people died that

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Continuous Improvement Data Analytics Healthcare healthcare history Quality Improvement Research Secured

What Was Done Before?

By Gayle Porter
November 7, 2022

The library is one of my favorite places. And why shouldn’t it be? There are centuries of knowledge in those dusty books. It was at the library that Sister

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Continuous Improvement Healthcare Nursing Patient Safety Quality Improvement Secured

Rounding

By Gayle Porter
October 10, 2022

Research shows that bedside nurses who told patients they would check on them every hour on a handful of critical topics (belongings, pain, etc.) were able to reduce patient

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Communication Continuous Improvement Healthcare Quality Improvement Secured Uncategorized

Part II: What is Quality for the Rest of Us?

By Gayle Porter
October 3, 2022

At first, I was disappointed with some of the reactive responses to adverse events: Nurses on my team were sometimes counseled or written up for being the “origin” of

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Part I: What is Quality for the Rest of Us?

By Gayle Porter
September 26, 2022

What is the purpose of Healthcare Quality Improvement (QI) exactly? And what does it mean to have quality “for the rest of us”? At the most basic level, Healthcare

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