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Category: Healthcare

Porter QI / Articles / Healthcare
Continuous Improvement Healthcare Leadership Patient Safety Quality Improvement Quality Professionals Risk Management Safety Culture

Safety Culture & Virtue 9: Mentors

  • By Gayle Porter
  • August 8, 2025

We have a lot of rules to live by – things that were learned the hard way by some and are now obvious to the modestly observant. Everything from basic

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Safety Culture & Virtue 9: Managers on the Frontline

  • By Gayle Porter
  • July 25, 2025

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle

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Safety Culture & Virtue 8: Celebrate Retirement

  • By Gayle Porter
  • July 11, 2025

When I interviewed, I didn’t ask how retirement was celebrated – but in the years to come I would witness a variety of approaches to the topic. Some included

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Safety Culture & Virtue 7: Could Workplace Charity Damage Morale?

  • By Gayle Porter
  • June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Safety Culture & Virtue 6: Lunch Breaks

  • By Gayle Porter
  • June 6, 2025

How much do you trust your coworkers to watch your patients during lunch? During a lunch break, bedside staff are able to realize if something is troubling them and provides

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Safety Culture & Virtue 5: Tidying Up

  • By Gayle Porter
  • May 23, 2025

In the 80s, Van Halen added a clause to their tour rider to exclude all brown M&Ms from their dressing room, and every music group since then has included

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