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Category: Patient Care

Porter QI / Articles / Patient Care
Community Continuous Improvement Healthcare Nursing Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture

Safety Culture & Virtue 8: Celebrate Retirement

  • By Gayle Porter
  • July 11, 2025

When I interviewed, I didn’t ask how retirement was celebrated – but in the years to come I would witness a variety of approaches to the topic. Some included

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Communication Community Continuous Improvement Healthcare Nursing Patient Care Quality Improvement Safety Culture Secured

Safety Culture & Virtue 7: Could Workplace Charity Damage Morale?

  • By Gayle Porter
  • June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Accountability Communication Continuous Improvement Healthcare Nursing Nursing Profession Patient Care Patient Safety Safety Culture time management

Safety Culture & Virtue 6: Lunch Breaks

  • By Gayle Porter
  • June 6, 2025

How much do you trust your coworkers to watch your patients during lunch? During a lunch break, bedside staff are able to realize if something is troubling them and provides

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Community Continuous Improvement Healthcare Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture Secured

Safety Culture & Virtue 3: Families

  • By Gayle Porter
  • April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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Care Coordination Communication Healthcare Mortality Nursing Patient Care Patient Experience Safety Culture

Safety Culture & Virtue 2: End of Life Care

  • By Gayle Porter
  • April 11, 2025

Some of my fondest memories from being a nurse were the times that I end of life care. It is a critical moment for the patient, but it’s also

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Care Coordination Continuous Improvement Error Analysis Healthcare Interoperability Patient Care Patient Safety Secured

Ghost Stories

  • By Gayle Porter
  • September 9, 2024

“You’re supposed to be dead!” the professor stammered. “I know. I heard. Sorry to disappoint!”  During our recent road trip, my husband recalled how an error in paperwork resulted

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