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Category: Safety Culture

Porter QI / Articles / Patient Safety / Safety Culture
Continuous Improvement Healthcare Leadership Patient Safety Quality Improvement Quality Professionals Risk Management Safety Culture

Safety Culture & Virtue 9: Mentors

  • By Gayle Porter
  • August 8, 2025

We have a lot of rules to live by – things that were learned the hard way by some and are now obvious to the modestly observant. Everything from basic

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Accountability Continuous Improvement Healthcare Innovation Leadership Patient Experience Quality Improvement Quality Professionals Safety Culture Safety Culture Secured

Safety Culture & Virtue 9: Managers on the Frontline

  • By Gayle Porter
  • July 25, 2025

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle

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Community Continuous Improvement Healthcare Nursing Patient Care Patient Experience Patient Safety Quality Improvement Safety Culture

Safety Culture & Virtue 8: Celebrate Retirement

  • By Gayle Porter
  • July 11, 2025

When I interviewed, I didn’t ask how retirement was celebrated – but in the years to come I would witness a variety of approaches to the topic. Some included

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Safety Culture & Virtue 6: Lunch Breaks

  • By Gayle Porter
  • June 6, 2025

How much do you trust your coworkers to watch your patients during lunch? During a lunch break, bedside staff are able to realize if something is troubling them and provides

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Accountability Continuous Improvement Healthcare Infection Control Patient Safety Safety Culture Secured

Safety Culture & Virtue 5: Tidying Up

  • By Gayle Porter
  • May 23, 2025

In the 80s, Van Halen added a clause to their tour rider to exclude all brown M&Ms from their dressing room, and every music group since then has included

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Safety Culture & Virtue 3: Families

  • By Gayle Porter
  • April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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