Category: Quality Improvement

Safety Culture & Virtue 9: Mentors

By Gayle Porter
August 8, 2025

We have a lot of rules to live by – things that were learned the hard way by some and are now obvious to the modestly observant. Everything from basic

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Safety Culture & Virtue 9: Managers on the Frontline

By Gayle Porter
July 25, 2025

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle

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Safety Culture & Virtue 8: Celebrate Retirement

By Gayle Porter
July 11, 2025

When I interviewed, I didn’t ask how retirement was celebrated – but in the years to come I would witness a variety of approaches to the topic. Some included

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Safety Culture & Virtue 7: Could Workplace Charity Damage Morale?

By Gayle Porter
June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Safety Culture & Virtue 3: Families

By Gayle Porter
April 25, 2025

You might think that the stress of family responsibilities and relationships could cause problems for a patient trying to recover from illness, but it’s actually the opposite. In my

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Safety Culture and Virtue

By Gayle Porter
March 14, 2025

Over the past few weeks, I have wrestled with the idea of safety culture. Safety culture is itself a symptom of something that is difficult to pin down: virtue.

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