Category: Quality Professionals

Safety Culture & Virtue 9: Mentors

By Gayle Porter
August 8, 2025

We have a lot of rules to live by – things that were learned the hard way by some and are now obvious to the modestly observant. Everything from basic

No React!
0

^Sticky

Accountability Continuous Improvement Healthcare Innovation Leadership Patient Experience Quality Improvement Quality Professionals Safety Culture Safety Culture Secured

Safety Culture & Virtue 9: Managers on the Frontline

By Gayle Porter
July 25, 2025

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle

No React!
0

^Sticky

Burnout Continuous Improvement Healthcare Innovation Quality Improvement Quality Professionals

Refuse to Stay Sick

By Gayle Porter
April 26, 2024

After fending off a cold, I was looking forward to tasting my food again, leaving the tissues at home, and hosting dinner nights with friends. Instead, our whole family

No React!
0

^Sticky

Communication Healthcare Nursing Patient Care Patient Experience Quality Improvement Quality Professionals Secured

Don’t Mention the Weather

By Gayle Porter
April 5, 2024

“It’s such a beautiful day today!” My preceptor brisked into the room with a huge smile and a cheery greeting. “Really? I wouldn’t know.” The patient turned away, despondent.

No React!
0

^Sticky

Continuous Improvement Healthcare Quality Improvement Quality Professionals Resources Secured time management

Post-Holiday Backlog: Frog or Fruit?

By Gayle Porter
January 18, 2024

January can be a challenging time as we return from a holiday break to discover that December was not particularly productive. As I enter my office, I feel full

No React!
0

^Sticky

Healthcare Innovation Nursing Nursing Profession Patient Care Patient Experience Quality Improvement Quality Professionals

Why Nurses Should Lead

By Gayle Porter
September 13, 2023

I see a lot of recommendations to enhance workplace empowerment and build nurse leaders to improve healthcare. And that’s good. But not for the reasons you might think. Let

No React!
0

^Sticky