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Category: Risk Management

Porter QI / Articles / Risk Management
Accountability Communication Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Education Patient Experience Patient Safety Quality Improvement Risk Management Wish-List

10 Things Patients Wish We Knew

  • By Gayle Porter
  • December 21, 2023

We talk a lot about focusing on patients, patient engagement, and patient-centered care, but then we turn around and recommend designer vitamins and expensive wearables for our Medicaid participants.

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Accountability Burnout Error Analysis Healthcare Nursing Patient Care Patient Experience Patient Safety Quality Improvement Risk Management Secured

Discharge Apology

  • By Gayle Porter
  • November 10, 2023

We had the unlucky privilege of going to the Emergency Department last week and were surprised by some of the developments in local emergency care: First, there was a

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Communication Continuous Improvement Data Analytics Error Analysis Healthcare Nursing Profession Patient Care Patient Safety Quality Improvement Risk Management

Can Error Reports Help Our Patients?

  • By Gayle Porter
  • September 29, 2023

Robust error reporting has done wonders for the health industry. We no longer need to guess when a problem could occur. Most clinical staff carry a mental list of

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Accountability Continuous Improvement Error Analysis Healthcare Nursing Profession Patient Care Patient Safety Quality Improvement Quality Professionals Research Risk Management

“Help, I Need a Bureaucrat!” A Healthcare Comedy.

  • By Gayle Porter
  • August 29, 2023

“Oh my, are you bleeding?” The nurse stood with her hands on her hips, assessing the situation. “Well, yes. I think so,” the patient replied. “I tried pressing the

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Accountability Communication Continuous Improvement Equity & Accessibility Healthcare Misinformation Nursing Patient Care Patient Safety Quality Improvement Research Risk Management

Misinformation: “Healthcare, We Have a Problem”

  • By Gayle Porter
  • August 17, 2023

One of the first moments I knew that my husband was “the one” was during a game of Balderdash. In this game, an unfamiliar word is read aloud, and

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