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Category: Secured

Porter QI / Articles / Secured
Communication Continuous Improvement Error Analysis Healthcare Patient Care Patient Safety Quality Improvement Risk Management Secured

Why is Patient “Risk” a Dirty Word?

  • By Gayle Porter
  • March 1, 2024

The patient had undergone an elective surgery to reduce “noisy breathing.” Post-op, she never got off the ventilator because of a lifelong neuromuscular disease. Who, in their right mind,

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Care Coordination Communication Error Analysis Healthcare Healthcare Cybersecurity Innovation Patient Safety Quality Improvement Risk Management Secured

Digital Harm?

  • By Gayle Porter
  • February 15, 2024

The patient’s transfer and medication reconciliation had been done twice – once by the attending physician and once by the specialist ordering an upgrade in acuity. As the nurses

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Continuous Improvement Healthcare Quality Improvement Quality Professionals Resources Secured time management

Post-Holiday Backlog: Frog or Fruit?

  • By Gayle Porter
  • January 18, 2024

January can be a challenging time as we return from a holiday break to discover that December was not particularly productive. As I enter my office, I feel full

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Accountability Burnout Error Analysis Healthcare Nursing Patient Care Patient Experience Patient Safety Quality Improvement Risk Management Secured

Discharge Apology

  • By Gayle Porter
  • November 10, 2023

We had the unlucky privilege of going to the Emergency Department last week and were surprised by some of the developments in local emergency care: First, there was a

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Should Staffing Improve?

  • By Gayle Porter
  • October 27, 2023

It was a big moment. For the first time in my nursing career, I was wearing slacks, a sweater, and professional shoes instead of scrubs and sneakers. I missed

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Continuous Improvement Error Analysis Healthcare Innovation Nursing Nursing Profession Patient Safety Quality Improvement Secured

It’s Time to Retire the Lunch & Learn

  • By Gayle Porter
  • July 17, 2023

Have you ever noticed that the persistent problems affecting our patients today are the self-same problems that we were facing 20 years ago? Back in 1999, To Err is

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