communication – Porter QI

NASA, Spaceships, and Hospital Administration

By Gayle Porter
October 21, 2024

After creating a flawless, foolproof plan, NASA launched Apollo 13 on another mission to the moon in 1970. But they didn’t just sign off and watch the trip. They

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Accountability Care Coordination Communication Healthcare Patient Education Patient Safety Uncategorized

Medicine, Codes, and Braille

By Gayle Porter
September 27, 2024

Did you know that pharmaceutical companies spend $6 billion on drug advertising in the U.S.?[1] Why do you think they spend so much money advertising products that Americans are already

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Communication Continuous Improvement Error Analysis Healthcare Patient Care Patient Safety Quality Improvement Risk Management Secured

Why is Patient “Risk” a Dirty Word?

By Gayle Porter
March 1, 2024

The patient had undergone an elective surgery to reduce “noisy breathing.” Post-op, she never got off the ventilator because of a lifelong neuromuscular disease. Who, in their right mind,

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Care Coordination Communication Error Analysis Healthcare Healthcare Cybersecurity Innovation Patient Safety Quality Improvement Risk Management Secured

Digital Harm?

By Gayle Porter
February 15, 2024

The patient’s transfer and medication reconciliation had been done twice – once by the attending physician and once by the specialist ordering an upgrade in acuity. As the nurses

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Communication Continuous Improvement Healthcare Healthcare Cybersecurity Quality Improvement Risk Management

Reactive Information Security

By Gayle Porter
February 2, 2024

Have you ever noticed how rare it is to have proactive information security? For urgent incidents, there is a 24/7 toll free phone number. For data breaches, there are

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Accountability Communication Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Education Patient Experience Patient Safety Quality Improvement Risk Management Wish-List

10 Things Patients Wish We Knew

By Gayle Porter
December 21, 2023

We talk a lot about focusing on patients, patient engagement, and patient-centered care, but then we turn around and recommend designer vitamins and expensive wearables for our Medicaid participants.

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Tag: communication

NASA, Spaceships, and Hospital Administration

Medicine, Codes, and Braille

Why is Patient “Risk” a Dirty Word?

Digital Harm?

Reactive Information Security

10 Things Patients Wish We Knew