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Tag: communication

Porter QI / Articles / communication
Communication Healthcare Patient Safety Quality Improvement Risk Management Secured

NASA, Spaceships, and Hospital Administration

  • By Gayle Porter
  • October 21, 2024

After creating a flawless, foolproof plan, NASA launched Apollo 13 on another mission to the moon in 1970. But they didn’t just sign off and watch the trip. They

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Accountability Care Coordination Communication Healthcare Patient Education Patient Safety Uncategorized

Medicine, Codes, and Braille

  • By Gayle Porter
  • September 27, 2024

Did you know that pharmaceutical companies spend $6 billion on drug advertising in the U.S.?[1] Why do you think they spend so much money advertising products that Americans are already

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Communication Continuous Improvement Error Analysis Healthcare Patient Care Patient Safety Quality Improvement Risk Management Secured

Why is Patient “Risk” a Dirty Word?

  • By Gayle Porter
  • March 1, 2024

The patient had undergone an elective surgery to reduce “noisy breathing.” Post-op, she never got off the ventilator because of a lifelong neuromuscular disease. Who, in their right mind,

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Care Coordination Communication Error Analysis Healthcare Healthcare Cybersecurity Innovation Patient Safety Quality Improvement Risk Management Secured

Digital Harm?

  • By Gayle Porter
  • February 15, 2024

The patient’s transfer and medication reconciliation had been done twice – once by the attending physician and once by the specialist ordering an upgrade in acuity. As the nurses

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Communication Continuous Improvement Healthcare Healthcare Cybersecurity Quality Improvement Risk Management

Reactive Information Security

  • By Gayle Porter
  • February 2, 2024

Have you ever noticed how rare it is to have proactive information security? For urgent incidents, there is a 24/7 toll free phone number. For data breaches, there are

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Accountability Communication Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Education Patient Experience Patient Safety Quality Improvement Risk Management Wish-List

10 Things Patients Wish We Knew

  • By Gayle Porter
  • December 21, 2023

We talk a lot about focusing on patients, patient engagement, and patient-centered care, but then we turn around and recommend designer vitamins and expensive wearables for our Medicaid participants.

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