patient experience – Page 2

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By Gayle Porter
May 24, 2024

The other day, I attempted to ship a gift to my niece. She loves tea and I had found an adorable four-cup teapot that I knew she would just

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Don’t Mention the Weather

By Gayle Porter
April 5, 2024

“It’s such a beautiful day today!” My preceptor brisked into the room with a huge smile and a cheery greeting. “Really? I wouldn’t know.” The patient turned away, despondent.

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10 Things Patients Wish We Knew

By Gayle Porter
December 21, 2023

We talk a lot about focusing on patients, patient engagement, and patient-centered care, but then we turn around and recommend designer vitamins and expensive wearables for our Medicaid participants.

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Discharge Apology

By Gayle Porter
November 10, 2023

We had the unlucky privilege of going to the Emergency Department last week and were surprised by some of the developments in local emergency care: First, there was a

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Why Nurses Should Lead

By Gayle Porter
September 13, 2023

I see a lot of recommendations to enhance workplace empowerment and build nurse leaders to improve healthcare. And that’s good. But not for the reasons you might think. Let

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Where Nurses Bury Their Stories

By Gayle Porter
July 3, 2023

As a nurse, she took children from their families and smuggled them in boxes and tool chests, placing them in a safe place until the end of the war.

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Tag: patient experience

Blank Check

Don’t Mention the Weather

10 Things Patients Wish We Knew

Discharge Apology

Why Nurses Should Lead

Where Nurses Bury Their Stories