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Porter QI / Articles / secured
Accountability Continuous Improvement Healthcare Innovation Leadership Patient Experience Quality Improvement Quality Professionals Safety Culture Safety Culture Secured

Safety Culture & Virtue 9: Managers on the Frontline

  • By Gayle Porter
  • July 25, 2025

How does the administrative wing respond to scrutiny? We are wired to have a fight or flight response, but surely there is a better way for managers to handle

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Communication Community Continuous Improvement Healthcare Nursing Patient Care Quality Improvement Safety Culture Secured

Safety Culture & Virtue 7: Could Workplace Charity Damage Morale?

  • By Gayle Porter
  • June 19, 2025

How can we care for strangers if we don’t care for each other? I’ve noticed that workplaces thrive and become more virtuous, more safe, and have better retention when

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Artificial Intelligence Continuous Improvement Data Analytics Healthcare Innovation Nursing Nursing Profession Quality Improvement Research Secured

Smart Staff Surveys

  • By Gayle Porter
  • November 8, 2024

I heard about some fantastic solutions implemented by Advocate Health to improve the Nurse Manager role and the results make me feel hopeful. The problem they identified is that

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Artificial Intelligence Continuous Improvement Healthcare Innovation Patient Care Quality Improvement Research Secured

“Jarvis, Fetch My Labs”

  • By Gayle Porter
  • August 2, 2024

Have you ever really considered the leap from one technology to another? Have you ever wondered what the future of healthcare will be? Will Jarvis report my cholesterol to

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Aging Care Coordination Community Continuous Improvement Equity & Accessibility Healthcare Patient Care Patient Experience Patient Safety Risk Management Secured

How Do We Triage in Primary Care?

  • By Gayle Porter
  • July 5, 2024

This portion of the site is for members only. Register now or sign in below.

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Accountability Care Coordination Equity & Accessibility Healthcare Patient Care Patient Experience Patient Safety Risk Management Secured

Blank Check

  • By Gayle Porter
  • May 24, 2024

The other day, I attempted to ship a gift to my niece. She loves tea and I had found an adorable four-cup teapot that I knew she would just

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